Absolutely! Please visit BlumenthalArts.org/mobiletickets to make an appointment with a customer service representative.
Whether by phone in advance or at the box office when you arrive for the show, we are happy to help with any issue you might be experiencing.
We strongly recommend you don’t, but we understand that some people without smartphones may need to. Using contactless tickets will not only help us go green, but it will also reduce the likelihood that anyone inadvertently touches your tickets as you are scanned into the theater.
Pull up the tickets on your phone and turn your screen brightness up to the highest level. An usher will then scan your tickets.
You can also print out the PDF ticket that is emailed 7 days prior to the event. If you do not have a smartphone or printer, please contact our ticketing team at 704-372-1000 or Tickets@BlumenthalArts.org after purchasing your tickets.
Once you have completed the ticket purchase, you will receive two (2) emails from CarolinaTix: a confirmation email immediately after your purchase and an email with the contactless tickets 7 days before the event date. If you have made a purchase within 7 days of the event date, your contactless tickets will be attached to the …